Today’s fast-paced business world needs agility, especially for the ever-changing Salesforce. The platform expects you to keep evolving and improving to anticipate changing business requirements while extracting the most out of the Salesforce development you have done. You need to partner with a Managed Services Provider (MSP) for effective development processes to fulfill your business goals. Handing over the keys is not enough, though. The true to efficiency and getting your business objectives done is by building a great Agile development shack. Here is the blog post with fundamental strategies to create an Agile partnership with your Salesforce MSP for simple integration, faster development, and visible success.

Here’s a more detailed breakdown:

1. Choosing the Right MSP:

Salesforce Expertise:

  • Pick an MSP with a deep knowledge of Salesforce and experience in Salesforce implementation, customization administration, and Agile.

Industry Experience:

  • Think of an associated industry MSP that has proven value in its industry experience, i.e., what and how best practices.

Expertise in Agile Methodology:

  • MSPs must know Agile philosophies and be able to implement them, such as Scrum and Kanban, enabling appropriate integration in Salesforce developments.

Communication and Collaboration:

  • Select an MSP who communicates well and partners with your internal team for clear, transparent communication.

Service Offerings:

  • Evaluate your MSP’s service offerings to ensure they are all-encompassing, including space service implementation, customizations, integrations, administration, and support training.

2. Setting Robust Communication and Collaboration 

  • Define Communication Channels: Create solid communication channels and points of contact so that communication can be more frequent and effective. 
  • Roles and Responsibilities: The roles and responsibilities of both your internal team and the MSP should be clearly defined to ensure there is no ambiguity and accountability as well. 
  • Regular Meetings: Conduct exceptional meetings with MSP to review the progress, work out issues, and re-align. 
  • Feedback Loops Installation & Pipeline: Implement feedback loops to implement continuous feedback so that the development process keeps up with your needs.

3. Establishing KPIs and Managing 

  • Performance Define KPIs: Create objectives, measurable, attainable, realistic, and time-based (K criteria) KPIs to measure the MSP’s performance.
  • Track Progress: Track progress against KPIs regularly and measure to see if the MSP is serving both your interests. 
  • Ongoing Monitoring and Evaluation: Conduct regular business reviews to benchmark the MSP’s performance and spot key changes. 
  • Problem Solving in Advance: Find an MSP that goes above and beyond by discovering issues before they can affect your business.

4. Usage of Agile Principles in Salesforce Development 

This sounds like iterative development to me: It is iterative, where projects can be split into multiple sprints. 

  • User stories: To write the requirements and then prioritize the features
  • Sprint Planning: Do sprint planning to define what is the scrum of each sprint 
  • Stand-ups every day: Perform stand-up meetings every day to measure progress and notice if there is a roadblock. 
  • Feedback and Reiterate: Get input from stakeholders on the way, iterate to refine/change.

5. Salesforce Agile Accelerator- Use of 

  • Business requirements tracking: Utilize Salesforce Agile Accelerator to track business requirements, monitor progress, and deliver the releases successfully 
  • Backlogs and Sprints: Real-time drag-drop to manage Backlogs, Sprints, user stories
  • Enhance Collaboration: Allow better collaboration between development teams using Salesforce Agile Accelerator. 

Find the right managed services provider by optimizing Agile development in Salesforce, and you can accomplish your business objectives more efficiently with these key milestones on the roadmap.

Conclusion: 

Collaborating well with your Managed Services Provider (MSP) is essential to allow Salesforce projects to be run effectively and the business to thrive. Pick the right MSP, communicate, define your objectives, and work in Agile ways. It is the same idea as creating a team: Have the players play, regular reviews. Salesforce Agile Accelerator and similar tools can make this so much easier. By implementing these, you will ensure that the Salesforce system at your organization is the state of everything business needs now. That ensures that you are ahead of the game, get a good return on your investment, and reach your goals.